All sale of goods and agreements to sell goods between Probe Oil Tools Ltd, a company registered under the Companies Acts (Company Number 01168238) and having its registered address at Ferryside, Ferry Road, Norwich, Norfolk, NR1 1SW and the buyer, each a “party” and collectively the “parties”, are subject to these terms and conditions which shall form the contract between the parties along with any purchase order.

The terms hereinafter set out shall exclude all other terms and conditions. All additions thereto and variations thereof shall be of no effect unless agreed to by the Managing Director of the Company in writing. No employee, representative or agent shall have the authority to vary, alter or amend the terms in any way whatsoever.

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PROBE – TERMS AND CONDITIONS OF SALE

Quality Promise

Ultimately, quality is about attention to detail and good communication – two things our clients regularly tell us we excel at. Our philosophy of a responsive, practical service is at the heart of our approach to quality management. This is evident in the form of fast response and clear communication of clients’ objectives and requirements and complemented by products of appropriate high quality, reliability, safety and cost effectiveness. We have also implemented a formal Integrated Management System (IMS) and have gained certification to ISO 9001 – 2008.

Service Promise

Our equipment production for the oilfield sector stretches back over 40 years. An early milestone was the purchase of our first CNC lathe in 1987 to provide us with the capacity to machine API and premium threads. Since then our plant list has expanded extensively, and we have grown in to one of the largest manufacturing supply chain partners in the East of England, with clients all over the world. We pride ourselves on offering a responsive personal service, every time you work with us.

Speed

Our large amount of raw material held on-site means that we can respond effectively to client’s urgent requirements. We believe this sets us apart from our competitors by allowing us to meet very short lead times to ensure that our client’s projects maintain momentum without quality being compromised. We understand the tight deadlines which are placed on oilfield suppliers which is why we pride ourselves on offering this fast-responsive service to minimise the pressure on our clients.

Stock

Our in-house raw material stock held is generally more than 1,000 tonnes and we can therefore meet urgent delivery times from this holding. All our stocks are subject to receiving full inspections and we have state of the art in-house facilities to perform a variety of non-destructive testing including ultrasonic examination, magnetic particle inspection, liquid penetrant inspection and Brinell hardness testing.